Registration FAQ

Frequently Asked Questions

Q1: I am not a member of AIS, can I attend the conference?

A: Unfortunately no, this conference is open to all current members of AIS. Prior to registering, you must join or renew your AIS membership. In order to join or renew your AIS membership, please visit the AIS Member Benefits page.

For questions regarding your membership, please contact the AIS Member Service Center by email at or by phone (M-F 8:30 am – 5:00 pm ET) at +1 (404) 760-2827.

Please select the following link for a current list of the Individual AIS membership rates

Q2: May I register to only attend the pre/post conference workshops and/or the SIG/Ancillary meetings?

A: Yes, you may register for the SIG & Ancillary Events Only, AIS membership is not required to attend the workshops only.  Please note: SIG-affiliated Ancillary Events are intended for current AIS members. If you have not yet joined or renewed your membership, please do so here.

Q3: Can I pay after I attend the conference?

A: No, conference registrations fees may be paid in advance or onsite but must be paid in full prior to attending the conference.

Q4: I am participating in the Doctoral Consortium, are membership fees included in my registration?

A: Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership.

Acceptance and rejection notifications will be sent on or around August 31, 2016 after this date please contact the AIS Member Service Center ( to receive the promo code you will need to complete your complimentary membership registration.

If you are already a current member or have been in the past and will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.

Q5: Can I register and pay onsite?

A: Yes you may register and pay onsite; although we strongly encourage all participants to register and pay in advance due to space limitations and our effort to ensure all of your registration requests/needs can be met. When paying in advance we accept personal checks, traveler’s checks, wire transfer, VISA, MasterCard, and American Express. Cash payment method is also accepted when paying onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!

Q6: Can I pay by purchase order?

A: No, purchase orders are not permitted. Instead, you may complete the online registration form and select the check payment option as your form of payment. Please note that your registration will not be complete until payment has been received. Also note: If evidence of company payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to headquarters following the conference to verify payment.

Q7: I’m an Institutional Member and will be using our complimentary registration; how do I register?

A: If you will be using your institution’s annual complimentary registration please contact the membership coordinator at to verify your eligibility and receive the appropriate promotional discount code. Once you receive the appropriate promo code you may enter it during your online registration

Please note: your institutional membership grants one complimentary conference registration per year; if the promo code is ineligible for use you may register at the prevailing conference rate.

Q8: What’s the last day for conference registration?

A: We strongly encourage all participants to complete the conference registration by November 30, 2016 to ensure proper processing. After this date, you may complete your conference registration when you arrive onsite.

Q9: What is the refund policy for conference registration cancellations?

A: Request for cancellation must be in writing via email, fax or mail and are subject to the following schedule:

  • Received by October 18, full refund less $25 administrative fee
  • Received between October 19 – November 30, full refund less $50 administrative fee

Q10: What is the recommended attire for the conference?

A: Conference attire will be casual and comfortable. Meeting room temperatures may be cool and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local Irish Forecast for the current weather conditions (hint: some rain is expected).

Q11: What is included with the full conference registration?

A: The full conference registration includes attendance to all conference sessions and exhibits, all conference evening events (e.g. Welcome Reception & Social Event), conference provided meals and refreshment breaks. (Conference meals provided on designated days)

Q12: What if I’d like to bring a guest?

A: Guest Full Package tickets are available and include a printed badge, all conference provided meals and all evening events. Or you may purchase a guest individual ticket for the Welcome Reception and/or the Social Event only. You may pay for your guest ticket through the online registration form, or purchase them during the conference. Please note guest tickets do not include access to educational sessions.

If you have previously registered online for ICIS 2016 you may add a GUEST TICKET to your full conference registration.

Q13: I have special dietary needs; how can I request special meals?

A: We are happy to honor your special dietary needs. Please select your special meal request from the options provided during your conference registration. All special dietary requests must be made by November 30th; requests made onsite may not be honored.

Q14: Are the conference proceedings included in my full conference registration?

A: Yes, the conference proceedings will be available on the AIS eLibrary.

Q15: I need a Visa to travel. How do I obtain a letter of invitation?

A:  Please follow the step below:
1.      Register and complete your payment for your conference registration

2.      Afterwards, complete and submit the Invitation Letter Request Form

3.      Email a copy of your registration receipt to the AIS registrar at

Q16: Can I pay by bank transfer?

A: Wire transfers are accepted. Please contact the conference registrar ( to request the wire transfer instructions. Next complete the online registration form, be sure to select “check” as your as your method of payment. Once your wire payment is received we will post the payment to your registration record then send you an updated registration receipt to confirm.

Q17: If I have already registered, how do I add an Ancillary Meeting/Workshop to my registration?

A: To add a workshop to your full conference registration please visit our ICIS 2016 workshop area; be sure to sign in with your AIS username and password to receive the member pricing. Select the workshop you would like to add then complete your purchase.

Need additional registration assistance?

Please contact the ICIS Registrar by e-mail at by phone +1 (404) 760.4256

(M–F 9am – 5pm ET, excluding US holidays)