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Track Chairs
Andreas Eckhardt, German Graduate School of Management and Law (GGS), andreas.eckhardt@ggs.de
Carol Hsu, National Taiwan University, carolhsu@ntu.edu.tw
Track Description
In recent years, we have seen creative and innovative business opportunities through the adoption and diffusion of mobile technology, social media, and cloud computing. In the era of digital economy, the ability to integrate these technologies to achieve operational excellence and competitive advantage has been one of major managerial challenges in modern organizations. Despite the great innovation potential that could be released by using these technologies, there are also some downsides coming along with it. Thus, researchers and practitioners alike also need to learn to deal with issues like IS misuse, obsessive and compulsive IS use, information overload, technostress, and/or technology addiction. This track seeks research inspiring theoretical, methodological, and practical insights in adoption and diffusion of innovative technologies at organizational, industry, societal, and global level. This track especially welcomes the use of different research methodologies to explore the behavioral, cultural or managerial issues associated with the adoption and diffusion of information technology.
Mini-Track 1: Resistance or Change? Static and Dynamic Perspectives on Individual Resistance to IT Innovations
Julia Kroenung, University of Mannheim, kroenung@bwl.uni-mannheim.de
Markus Noeltner, University of Mannheim, mnoeltne@mail.uni-mannheim.de
Research on IT adoption traditionally focuses on explaining why individuals adopt IT innovations and has identified many enablers of IT use. However, less focus seems to have been placed on why people resist IT and refrain from using it. So-called inhibitors prevent individuals from using a new IT in the light of the change the use would induce, may the change have positive or negative consequences for their business or private life. Resisting individuals thereby neglect the affordances of the new IT. Such missed opportunities further raise the question how resisting individuals could be persuaded into embracing the affordances of the new IT and consequently into adopting it and taking advantage of its affordances. We thus call in this minitrack for research that identifies inhibitors of IT adoption and sheds light on the dynamic mechanisms by which individuals overcome IT resistance and thus can benefit from the new IT’s affordances.
Mini-Track 2: The Dark Side of Information Technology: The Dark Usage and Negative Outcomes of IT Use
Christy M.K. Cheung, Hong Kong Baptist University, ccheung@hkbu.edu.hk
Matthew K.O. Lee, City University of Hong Kong, ismatlee@cityu.edu.hk
Zach W.Y. Lee,University of Nottingham Ningbo China, zach.lee@nottingham.edu.cn
Dimple R. Thadani, Hong Kong Baptist University, dimplet@hkbu.edu.hk
Information systems (IS) research traditionally emphasizes the positive values and outcomes (e.g., productivity and enjoyment) of information technology (IT) use. The dark usage (e.g., compulsive use and addictive use) and negative outcomes of IT use (e.g., information overload and technostress) remain an under-explored area of research. Emerging IS research has begun to examine the dark side of IT use that harms the individuals, organizations and societies. While the dark usage and negative outcomes of IT use have attracted increasing scholarly attention, the continuous advancement of IT has dramatically increased the scope and intensity of the phenomena. This mini-track provides a forum for the exchange of research ideas and best practices related to the dark side of IT. It aims to raise awareness of the emerging negative aspects of adoption and use of IT, and address the challenges of maintaining a productive, enjoyable and healthy use of IT.
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