Frequently Asked Questions
General Conference FAQ
I need a Visa to travel. How do I obtain a letter of invitation?
A: Complete your conference registration, then complete the Invitation Letter Request Form. After completing both, please email the completed request form to the AIS Registrar at registrar@aisnet.org.
Please Note: Prior to receiving a letter of invitation you will need to complete and pay for your conference registration. As Visa requests can take several weeks, registrants are strongly encouraged to apply for the Letter of Invitation no later than two months prior to the conference.
What time zone is the conference in?
The conference will take place in CST (UTC-6) (Austin, Texas)
What platform is being used for virtual attendees?
Zoom
Are the conference proceedings included in my registration?
Yes, the conference proceedings will be available via the AIS eLibrary.
What is the recommended attire for the conference?
Conference attire will be casual and comfortable. For in-person attendees, meeting room temperatures may be cool, and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local weather for the current conditions.
I have special dietary needs; how can I request special meals?
We will do our best to accommodate to honor your special dietary needs. Please select your special meal request from the options provided during your conference registration prior to the conference. All special dietary requests must be made before arriving onsite; requests made onsite will not be honored.
What health and safety measures will be required?
Please visit https://icis2021.aisconferences.org/health-safety-protocol/ to learn more about the health and safety measures required at ICIS 2021.
Registration FAQ
Do I need to register if I am presenting?
For the paper to appear in the ICIS proceedings, at least one author of each paper will be required to participate (in-person or virtually) in the paper session and be registered for the conference by the early registration deadline of October 25, 2021. Failure to comply with this requirement will result in removal of your paper from the {conference name} proceedings.
Do I need to register if I am a co-author but not presenting?
Each additional co-author attending the conference must register independently.
Do I need to register if I am a session chair?
Yes
Do I need to register if I am an ICIS 2021 conference committee member?
Yes
Can I change my virtual registration to in-person or vice versa?
Yes, see Flexible Policy details.
May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?
Most pre-conference workshops require full conference registration. A few ancillary only meetings can be found here. Please select the appropriate ancillary only registration link.
If I have already registered, how do I add an Ancillary Meeting/Workshop to my registration?
To add a workshop to your full conference registration please visit ICIS 2021 workshop area; be sure to log in with your AIS membership credentials for appropriate rates. Select the workshop you would like to add then complete your purchase.
Can I register and pay onsite?
Yes, you may register and pay onsite although we strongly encourage all participants to register and pay in advance due to space limitations and to ensure all of your registration requests/needs can be met (all special meal requests must be submitted two weeks prior to the conference).
We accept personal checks, traveler’s checks, Electronic Funds Transfer (Wire), VISA, MasterCard and American Express. In addition, cash is accepted onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!
Can I pay after I attend the conference?
Conference registrations fees may be paid in advance or onsite (if attending in-person) but must be paid in full prior to collecting your badge and other registration materials.
Can I pay by purchase order?
A: Purchase orders are not permitted. Instead, you may complete the online registration form and select the check payment option as your form of payment and later remit payment. Please note your registration will not be processed until payment has been received. If evidence of payment is not available onsite, the participant will be given a registration badge only after a valid credit card number has been provided as a guarantee until staff returns to the office following the conference to verify payment.
Can I pay by bank transfer?
Wire transfers are accepted. Please contact the conference registrar (registrar@aisnet.org) to request the wire transfer instructions. Next complete the online registration form, be sure to select “check” as your as your method of payment. Once your wire payment is received we will post the payment to your registration record then send you an updated registration receipt to confirm.
Please Note: Conference badges will not be issued until payment is made in full. If evidence of payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.
What’s the last day for conference registration?
We strongly encourage all participants to complete the conference registration as soon as possible. Please click here to review registration deadlines and the applicable rates.
What is the refund policy for conference registration cancellations?
Requests for refund or cancellation must be received in writing via email (registrar@aisnet.org) and are subject to the following schedule:
In-Person
- Received by November 18, 2021 – Full refund less $125 administrative fee.
- Cancellation requests received on November 19, 2021 to November 31, 2021 – Full refund less $225 administrative fee.
- Cancellation requests beginning December 1 onward – Full refund less $450 administrative fee.
Virtual
- Received by November 18, 2021 – 100% refund.
- Cancellation requests received on November 19, 2021 to November 31, 2021 – 50% refund.
- Cancellation requests beginning December 1 onward – 50% refund.
What is included with in-person vs. virtual full conference registration?
Please click here to view the comparison.
What if I’d like to bring a guest?
Guest Full Package tickets are available for purchase and include a printed badge, all conference provided meals and evening events. Or you may purchase a guest individual ticket for the individual evening events. You may pay for your guest ticket through the online registration form, or make your purchase while onsite. Please note guest tickets do not include access to educational sessions.
If I have already registered, how do I add a Guest Ticket to my registration?
To add a guest ticket please visit the Guest Ticket area; be sure to log in with your AIS membership credentials to receive appropriate rates. Please note the primary registrant must purchase a full conference registration to be eligible to purchase guest ticket(s). Also note, guest tickets do not include access to educational sessions.
Membership FAQ
I am participating in the Doctoral Consortium, are membership fees included in my registration?
Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership; please contact the Membership Director membership@aisnet.org to receive the promo code which you will need to complete your complimentary membership registration. If you are already a current member or have been in the past and will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.
I am not a member of AIS, can I attend the conference?
Unfortunately, no, as this conference is open to current members of AIS. Take the opportunity to join or renew your AIS membership or visit AIS Membership Benefits for more information. Click here for a current list of the Individual Membership Rates https://aisnet.org/page/MembershipRatesS membership rates. For questions regarding your membership, please contact the Membership Director by email at membership@aisnet.org or by phone at +1 317.735.4058 (Mon.-Fri. 9 a.m. – 5 p.m. EDT excluding US Holidays).
I am an Institutional Member, how do I register?
Contact the Membership Director at membership@aisnet.org to verify your eligibility and receive the appropriate promotional discount code prior to completing your online conference registration. Apply the promo code during your online registration.
Author/Presenter FAQ
Do I need to register if I am presenting?
For the paper to appear in the ICIS proceedings, at least one author of each paper will be required to participate (in-person or virtually) in the paper session and be registered for the conference by the early registration deadline of October 25, 2021. Failure to comply with this requirement will result in removal of your paper from the {conference name} proceedings.
Do I need to register if I am a co-author but not presenting?
Each additional co-author attending the conference must register independently.
Am I required to pre-record my presentation if attending in-person or virtually?
Yes, authors are asked to prepare and submit beforehand a short video that summarizes their work.
- Completed Research Papers: 12-15 minutes
- Short Papers: 5-7 minutes
- Teaching Cases: 12-15 minutes
Due November 8. See email from ICIS 2021 Program Chairs for details.
Do I need to register if I am a session chair?
Yes
Do I need to register if I am an ICIS 2021 conference committee member?
Yes
Ancillary Meetings & Workshops FAQ
I am participating in the Doctoral Consortium, are membership fees included in my registration?
Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership; please contact the Membership Director membership@aisnet.org to receive the promo code which you will need to complete your complimentary membership registration. If you are already a current member or have been in the past and will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.
May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?
Most pre-conference workshops require full conference registration. A few ancillary only meetings can be found here. Please select the appropriate ancillary only registration link.
If I have already registered, how do I add an Ancillary Meeting/Workshop to my registration?
To add a workshop to your full conference registration please visit ICIS 2021 workshop area; be sure to log in with your AIS membership credentials for appropriate rates. Select the workshop you would like to add then complete your purchase.
What is included with in-person vs. virtual full conference registration?
Please click here to view the comparison.
NEED ADDITIONAL REGISTRATION ASSISTANCE?
Please contact the AIS Registrar by email at registrar@aisnet.org by phone +1 (404) 760-8177 (Mon. – Fri. 9 a.m. – 5 p.m. EDT, excluding US holidays)
