Association for Information Systems Conference, August 7 - 9, 2014

Details

Track Chairs:

Joao Porto de Albuquerque, University of Sao Paulo, Brazil, This email address is being protected from spambots. You need JavaScript enabled to view it.
Frank Ulbrich, University of the Fraser Valley,  This email address is being protected from spambots. You need JavaScript enabled to view it.

Track Description:

This track focuses on advancing research and application of information and communication technologies in the end-user environment to support work processes, improve employee performance, and enhance overall organizational effectiveness in direct support of goals and strategies.

We invite research papers on topics related to integrating information and communication technologies in the workplace including end-user innovation, business process redesign/management, project management, technology training and support, industry specific applications, work group technologies, knowledge management as an end-user technology, and technology adoption, assimilation and use. Papers related to curriculum issues, service learning, and other pedagogical topics—including teaching cases—are also invited.

The track is open to all types of research. Best papers from the mini-tracks will be considered for submission to the Information Technology, Learning, and Performance Journal (ITLPJ).

Mini-Tracks:

Co-creating Innovations

Carina Ihlström Eriksson, Halmstad University, This email address is being protected from spambots. You need JavaScript enabled to view it.
Birgitta Bergvall-Kareborn

In today's global and competitive market, many organizations are shifting the character of innovation processes from in-house and closed innovation processes to more open processes. These open processes involve several stakeholders who co-create digital innovations. This trend of open innovation is manifested in new approaches to innovation such as open innovation, open source software development and living labs. Engaging end-users and other relevant stakeholders in the innovation process, has been shown to improve the innovation capability and ensure applications and services that create user value and market acceptance. In contrast to more traditional IS research contexts, co-creative innovation processes focus on identifying opportunities for digital innovations that contribute to and enrich people's everyday life including individual, organizational and wider societal contexts. This mini track expect papers on a broad range of issues related to innovative and co-creative approaches to digital innovation and engaging all stakeholders in the innovation process.

Organizational Learning through Process Modelling

Jens Poeppelbuss, University of Bremen, This email address is being protected from spambots. You need JavaScript enabled to view it.
Lars-Olof Johansson, University of Bremen, This email address is being protected from spambots. You need JavaScript enabled to view it.

For understanding and improving work practices, organizations frequently rely on process models. Process discovery activities, for instance, help to understand the operation of business processes. Process-oriented methods (e.g., TQM, Lean Management, or Six Sigma) are widely adopted to continuously improve the operations of organizations. In this context, process models can serve as boundary objects between different intra- and inter-organizational communities of practice that facilitate organizational learning. However, many organizations also face problems with their process documentations, e.g., due to a model-reality divide or the reluctance of employees against process redesigns. New methods and tools can help organizations with the management of process-related knowledge and learning. Increasing involvement of employees and improved analytical approaches that disclose how processes are really performed can help in achieving more sustainable business processes. Research on how organizations manage process-related knowledge and learning is subject of this mini-track.

Consumerization of IT - BYOD and Beyond

Robert Nickerson, San Francisco State University, This email address is being protected from spambots. You need JavaScript enabled to view it.
Iris Junglas
Sebastian Köffer

Organizations are facing an expanding challenge in managing enterprise information technology: the consumerization of IT. The arrival of consumer-oriented devices and applications into the workplace is re-defining how corporate IT is adopted, delivered, and consumed. BYOD has become commonplace and use of cloud applications such as DropBox and Skype is ubiquitous among employees. End-users have mastered new digital technologies enough to begin to assert their independence from the constraints that the IT department has previously put in place to ensure the compliance, security, and stability of the corporate IT platform. While there is little academic research on the consumerization of IT, numerous industry-oriented articles have appeared and some conference papers have been presented. This dearth of publications highlights the need for theoretical and empirical investigation into this topic. The purpose of this minitrack is to provide a forum for presentation of research in this new and important area.

End-user training, support, and knowledge management

Elizabeth Regan, University of South Carolina, Department of Integrated Information Technology, This email address is being protected from spambots. You need JavaScript enabled to view it.

This mini-track will focus on user training, support, and knowledge management within and across organizations and cultures. Today’s anywhere, anytime work environment is made possible by a wide-range of increasingly sophisticated communications and knowledge management technologies. Knowledge management, along with a growing array of collaborative tools and social media, have become increasingly mainstream for managing today’s global enterprises. Moreover, the concept of managing end-user knowledge and expertise as an enterprise asset has proven both appealing and elusive. Now with the growth of big data and data mining, the concept of information or knowledge as a corporate asset has been gaining increasing credibility. Managing knowledge assets across a diverse workforce requires technical know-how along with sensitivity to an organization’s culture, group dynamics, and individual work styles. Exploratory, theoretical, empirical and descriptive (case studies) papers related to end-user training, support, knowledge management, and knowledge as an asset are invited.

Managing End-user IS Innovation in Complex Organizational Networks and Ecosystems

Elizabeth Regan, University of South Carolina, Department of Integrated Information Technology, This email address is being protected from spambots. You need JavaScript enabled to view it.

The integration of information and communication technologies across all industry sectors continues to challenge the ability of organizations to engage employees in innovations essential to realizing business value. Although computing devices have become ubiquitous in the workplace, IT applications seldom are used to their potential. This mini-track seeks papers related to implementing and managing end-user IS innovation in complex organizational networks and ecosystems.. Research and practice related to all aspects of workplace transformation are invited. We are particularly interested in field research that addresses how organizations integrate information technology with business process to transform ways in which they deliver products and services and the impact of these innovations on the way people work and on customer satisfaction.

IS and Process Innovation in Collaborative Networks

Paul Drews, University of Hamburg, This email address is being protected from spambots. You need JavaScript enabled to view it.
Joao Porto de Albuquerque
Jens Poeppelbuss

Today’s organizations are highly interconnected in manifold kinds of collaborative networks, such as virtual organizations, enterprise alliances, business ecosystems, supply chains, social networks, and ad-hoc networks (e.g., in disaster scenarios). These connections provide great potentials for organizations as complementary competencies can be brought together, leading to, e.g., product and service innovations, streamlined cross-organizational operations, and advanced uses of IS/IT. However, organizations within these collaborative settings are faced with an increasing socio-technical complexity that needs to be managed. Traditional approaches for IS/IT innovation management and organizational change can hardly be applied in this context, as they are generally focused on a single organization with well-defined borders. Hence, the design, management and deployment of IS and process innovations in collaborative networks represent relevant and current challenges for IS research. This mini-track aims at providing a forum for research on methods for analyzing and intervening into collaborative networks.