Frequently Asked Questions
Q1: I am not a member of AIS, can I attend the conference?
A: Unfortunately no, this conference is only open to current members of AIS. Prior to registering, you must join or renew your AIS membership. In order to join or renew your AIS membership, please visit the AIS Member Benefits page.
Please select the following link for a current list of the Individual AIS membership rates
Q2: May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?
A: Unfortunately no, registration for the full conference is required if you are planning to attend the pre-conference workshops and/or SIG/Ancillary Meetings.
Q3: Can I pay after I attend the conference?
A: Conference registrations fees may be paid in advance or onsite but must be paid in full prior to picking up your badge and other registration materials.
Q4: I am participating in the Doctoral Consortium, are membership fees included in my registration?
Q5: Can I register and pay onsite?
A: Yes you may register and pay onsite; although we strongly encourage all participants to register and pay in advance due to space limitations and our effort to ensure all of your registration requests/needs can be met. We accept personal checks, traveler’s checks, Electronic Funds Transfer (Wire), VISA, MasterCard, and American Express. Cash payment method is also accepted when paying onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!
Q6: Can I pay by purchase order?
Q7: I am an Institutional Member, how do I register?
Q8: What’s the last day for conference registration?
A: We strongly encourage all participants to complete the conference registration by August 5, 2015 to ensure proper processing. After this date, you may complete your conference registration upon your arrival onsite.
Q9: What is the refund policy for conference registration cancellations?
A:Requests for refund or cancellation must be received in writing via email, fax or mail and are subject to the following schedule:
- Received by June 24, full refund less $25 administrative fee
- Received between June 25 – August 5, full refund less $50 administrative fee
- Cancellation request received on August 6th or later will not be eligible to receive a refund; the registrant will be liable for the full conference registration fee.
Q10: What is the recommended attire for the conference?
A: Conference attire will be casual and comfortable. Meeting room temperatures may be cool and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local Puerto Rico Forecast for the current weather conditions.
Q11: What is included with the full conference registration?
A: The full conference registration includes attendance to all conference sessions and exhibits, the Welcome Reception & Social Event, all conference provided meals, evening events and refreshment breaks.
Q12: What if I’d like to bring a guest?
A: Guest Full Package tickets are available for purchase and include a printed badge, all conference provided meals and evening events. Or you may purchase a guest reception package ticket which includes access to the Welcome Reception, Cocktail Hour and Social Event. You may pay for your guest ticket through the online registration form, or make your purchase while onsite. Please note guest tickets do not include access to any educational sessions.
Q13: I have special dietary needs; how can I request special meals?
A: We are happy to honor your special dietary needs. Please select your special meal request from the options provided during your conference registration prior to the conference. All special dietary requests mustbe made prior to the conference; requests made onsite may not be honored.
Q14: Are the conference proceedings included in my registration?
A: Yes, the conference proceedings will be available via the AIS eLibrary.
Q15: I need a Visa to travel. How do I obtain a letter of invitation?
Q16: Can I pay by bank transfer?
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